Very nice, helpfull and profesional personel. Everywhere was very clear, the highest level. The personel on the sweaming pool was very nice. Beautyful place near main road very close Burj Kalifa and the mall dubai.

Reviewed by Izas a TripAdvisor traveler
Poland 25th February 2024
"Always better"

This is my 3rd stay at the hotel in Dubai and it gets better everytime I'm here whether it's with my family or just by myself. I have had the privilege to stay in this establishment in another country and it also did not disappoint. Thank you to the staff for making my stay yet again very enjoyable.

Reviewed by Nazz a TripAdvisor traveler 24th February 2024
"Another excellent Rotana Hotel"

We stay at Towers Rotana regulalry because of the genuinely warm welcome we always receive from the excellent staff, the location of the hotel and its facilities. An excellent base from which to enjoy Dubai.

Reviewed by Max C a TripAdvisor traveler
United Arab Emirates 12th February 2024

It is centrally located and very convenient as Metro station is 3 minutes walk away. Good restaurants but breakfast choices need to be improved. Room size is ok but bathroom size is small and lacks amenities.

Reviewed by MazharQureshi a TripAdvisor traveler
Pakistan 5th February 2024
"Excellent hotel"

I travelled to Dubai with my husband and daughter to see the sights. Hotel was in an excellent location for the Mall and Burj Khalifa. The metro station just outside the hotel. Staff very friendly, food really good. Overall we really enjoyed it. Would recommend this hotel.

Reviewed by Gillbenner a TripAdvisor traveler
United Kingdom 5th February 2024
"The rooms were clean Reception staff were polite"

When we asked the staff in front of the hotel for a public taxi, they suggested private cars in front of the hotel, whose fares were higher than public taxis. Before entering the hotel, I had emailed and requested that they reserve a room on the upper floors facing Sheikh Zayed Street, but it was not possible.

Reviewed by Bafer a TripAdvisor traveler
Iran 3rd February 2024
"Stay in haven"

Our stay was wonderfull and amazing..we would like to thank Dairy for her outstanding and amazing assest , she went above and beyond for us ...she made sure that we feel home and made our stay laxurious as possiable...thank u towera rotana for having us...we cant imagine coming to dubai and staying anywhere else❤️

Reviewed by Mimi H a TripAdvisor traveler 31st January 2024
"Excellent stay at Towers Rotana"

We had an excellent stay in the Towers Rotana hotel during our holiday in januari 2024. The people working in the lobby, restaurant, pool, bar etc. were very friendly en helpfull. The food was very good and the room we had was also very nice. We can recomment Towers Rotana to anyone who wants to stay in Dubai and is looking for a very good hotel.

Reviewed by Mr-Mrs-vanBavel a TripAdvisor traveler
The Netherlands 29th January 2024
"5 nights Towers Rotana"

The room is very good size and everything you need is available. Breakfast is nice however, there are no many options so if you are staying longer, it will be the same food everyday. I think the aircon could be improved as it's noticeable! The swimming pool could be bigger. I liked the gym and the suna which are very clean. Overall, the location is great and you can find everything you need.

Reviewed by Asima a TripAdvisor traveler
United Kingdom 19th January 2024
"Towers Rotana Review"

I have stayed with the Rotana group twice, both have been pleasant stays with excellent service. A special thank you needs to go to Abdul Shakur, Eldo and Abdul causal staff member from the pool bar, our room service was excellent also thanks to Narveen. Shahid bikram and Luqual from the front desk did all they could to get my lost luggage back from the airport, great people However I have to say that I was extremely disappointed with the lack of choice and quality of the food served under the all inclusive plus package. To be honest I have stayed in all inclusive many times in the emirates and this was poor by previous standards. Once again nothing to do with the staff, I am sure they don’t decide on what’s on offer. For this reason alone I probably won’t stay in a Rotana hotel again, real shame as the location was perfect for downtown Dubai and great staff. In my opinion Management need to decide on what they want to be known as. Service and quality must come 1st

Reviewed by Exploration a TripAdvisor traveler 16th January 2024

I would definitely stay again
Good: Everything

Ernestine United States Of America
31st March 2020. Source: Booking.com


Bad: We have booked a room for three people - we arrived in the middle of night, the third bed was not in the room. We have asked the reception 3 times if someone could bring the bed - it came after 1 hour of waiting, so I went to sleep at 3:30 am. It was very inconvenient, they put the bed in the middle of the room, no space for walking anything. The room did not correspond to the pictures on Booking.com. I was very dissapointed.

Natalia Czech Republic
26th March 2020. Source: Booking.com

Good: Le calme , la disponibilité de tout le personnel, le service
Bad: Rien

Lazreg Algeria
24th March 2020. Source: Booking.com

Urlaub zu Coronazeiten
Good: Die Lage! Personal sehr freundlich! Service war super! Die ClubLoung!!! Zimmerers Großindustrie msn hat dich wohl gefühlt! Mängel wurden umgehend behoben!( defekter Fön) Zimmerservice 👍🏻
Bad: Der Umgang mit dem Coronavirus! Frühstück wurde ab unserem 4.Tag in einem Frühstück Bereich serviert! Es wurde einfach etwas auf den Tisch gestellt!! Man wurde noch nicht mal gefragt!! Ab da haben wir nicht mehr im Hotel gefrühstückt! Personal hatte Handschuhe an und Mundschutz! 1. der hilft nicht 2. kam man dich vor wie in einem Krankenhaus! Da hätte es auch andere Lösungen für gegeben!

Nadja Germany
23rd March 2020. Source: Booking.com

Urlaub im Herzen Dubai`s
Good: Transfer vom u. zum Flughafen ist reibungslos verlaufen, hat alles super geklappt. Bei Ankunft stand der Fahrer am Meeting Point mit einem Schild in der Hand, worauf unser Name stand. Das war schon toll. Mitarbeiter im Hotel alle sehr freundlich, leider nicht einer von ihnen der deutschen Sprache mächtig. Das müsste dann von Booking in der Hotelbeschreibung mal abgeändert werden, habe ich dem Servicepersonal auch angeraten. Zimmer super sauber u. sehr groß mit Zugang zur Lounge, welche sich in der 24. Etage befindet. Dort gab es Frühstück, Kaffee u. Kuchen sowie Abendessen u. mit einem Fensterplatz hatte man einen wunderbaren Ausblick. Hier waren die drei Damen ganz besonders freundlich u. verabschiedeten uns am Tag der Heimreise sehr herzlich. Am Pool gab es super, flauschige Handtücher u. jeden Tag gab es um 11:00 Uhr einen kostenlosen Shuttlebus zum La Mer Beach. Um 16:00 Uhr gings zurück zum Hotel.
Bad: Im Zimmer gab es nur zwei Steckdosen, wovon eine nach 3 Tagen nicht mehr funktionierte. Frühstücksangebot in der Lounge sehr mager, jeden Tag das gleiche. Alkoholangebot am Abend beschränkte sich auf Rot- u. Weißwein (so was von sauer), Gin Tonic u. Whisky Cola. Alles Dinge die wir nicht mögen. Wir sind einmal in die Bar im Kellergeschoss gegangen, dort war alles sehr dunkel, total verraucht u. übermäßig laut. Cocktailpreise dort bei 14.- Euro. Die Jungs, die draußen vorm Hotel stehen, sind stets bemüht, dir eine angenehme Fahrt zu deinem Ziel zu bieten, natürlich mit den hoteleigenen Fahrzeugen. Im Grunde ist das eine gute Idee, aber wenns auf Abzocke der Touristen hinausläuft, ist das nicht schön. Hier mal kurz 3 Bsp. Fahrt zur Dubai Mall = 20 AED (mit den Taxen der Stadt 13 AED), Fahrt zum Souk Madinat Jumeirah = 50 AED (mit den Taxen der Stadt 40 AED), Fahrt zum "The Frame" = 40 AED (mit den Taxen der Stadt 25 AED). Irgendwo hört der Spaß auf u. wir haben das auch den Mitarbeitern gesagt u. sie spüren lassen.

Diana Germany
23rd March 2020. Source: Booking.com

Good: Gute Lage, um per Taxi oder Metro in alle Teile von Dubai schnell zu kommen. Restaurants z.B. libanesisch/türkisch in der Nähe. Auch ein paar kleine Supermärkte. Metroeingang direkt vorm Hotel ca. 150m
Bad: Beim Frühstück könnte ein Kaffeautomat Sinn machen.

Specht17 Germany
22nd March 2020. Source: Booking.com

Loved it. Pauline and all the staff are incredibly awesome... The buffet breakfast takes the cake

joyfinn Githire
20th March 2020. Source: Google

Good: Location,cleaniless
Bad: Wi fi not working properly,many times front desk has to be reminded.swimming pool is in another adjacent building

Om India
19th March 2020. Source: Booking.com

Good: Breakfast and service were simply amazing - catered to my every need. If you want to use the metro, the hotel is right at 'Financial Centre' which is very convenient since it's only one stop from Dubai Mall/Burj Khalifa. I would always come back.

Maren Germany
19th March 2020. Source: Booking.com

Good location - Nice staff
Good to enter room at morning time during my 24 hrs transition flight Just 5 minutes walk from metro station Staff were very friendly and helpful

yuen (Family With Teens) Hong Kong
18th March 2020. Source: Agoda

Confortabil si placut
Good: Totul a fost conform asteptarilor
Bad: Totul ne-a placut

Pavel Romania
18th March 2020. Source: Booking.com

Good: Lipsa balconului.
Bad: Micul dejun excelent,curatenia si locatia buna.

Liliana Romania
18th March 2020. Source: Booking.com

ابراج روتانا من احسن فنادق بالامارات كلها. وبها لونج بار بالطابق الارضي. وعندهم حارس آمن مصري أسمه طه من احسن شخصيات بالعالم. وشكرا للاصطاف المحترم علي الخدمة الممتازة

Walid Lastman
17th March 2020. Source: Google

Sejur de 3 nopti la Tower Rotana
Good: Locație foarte curată, personalul foarte amabil si receptiv la orice solicitare. Mic dejun foarte variat.
Bad: Etajul pentru fumători insuficient aerisit.

Sorin Romania
17th March 2020. Source: Booking.com

Hôtel moderne et très bien situé pour une semaine à la découverte des émirats
Good: Cet Hôtel haut de gamme est très bien situé très proche d'une station de métro (Financial Center) et proche de Dubai Mall , les chambres sont spacieuses et propres avec une super vue sur les buildings, la literie de qualité et très propre. La piscine est parfaite avec une eau à 30 degrés , l'espace gym est spacieux et bien entretenu . Le petit déjeuner est correct , assez diversifié .
Bad: La connection WI-FI se coupe parfois mais cela reste un détail . Les consommations d'alcool du bar de l'hôtel sont assez chers et l'accueil est moyen . Une navette gratuite devrait être proposée pour l'aéroport .

Florent France
17th March 2020. Source: Booking.com
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