"Thank you very much for the excellent service from you"
The service was very good and I am very happy with this hotel. I have been a customer of yours for more than a year and I wish success for this hotel and I would like to thank the hotel manager for his actions.
Reviewed by Asma a TripAdvisor traveler United Arab Emirates 25th September 2024
"Reviewing"
I really liked this hotel and the people there are so cute and friendly and thanks for everything.🤍🤍
Reviewed by Khaled a TripAdvisor traveler 26th August 2024
"Yash Lamie"
Thank you Mr Yash in Zest restaurant for the great service and the hospitality. Ms Lamie in the reception is the best. She is so taking care of the guest. We've spend such a quality time in Al Ain Rotana.
Reviewed by Rishini a TripAdvisor traveler United Arab Emirates 22nd August 2024
"Great hotel and staff"
They treated superbly. We enjoyed well. Good location, great staff & foods. Thanks a lot for all. We’ll come back again. Sure
Reviewed by Amilar_jayasena a TripAdvisor traveler United Arab Emirates 19th August 2024
"Front desk Jeffrey and Leo"
Front desk jeffrey is full of positive energy by always smilling he knows his job well very courteous and accomodating. We are very satisfied with the service and we enjoyed our stay in hotel worth to come back and reccommend to my friends and family.Leo also doing his job he inform me that we left things inside the hotel and keep it until we get thee items that we have left. Staff are honest and jolly.
Reviewed by LeamCLZ a TripAdvisor traveler United Arab Emirates 3rd August 2024
"Thank you"
Thank you so much for your hospitality .
We really enjoyed our stay in Rotana Al Ain.
A special thank you for Mr. Jefrey for your sweet care and your welcoming .
Mirella
Reviewed by Mirella a TripAdvisor traveler United Arab Emirates 27th July 2024
"My favourite hotel"
I have visited Rotana Al Ain many times during the past 14 years. The high standard of services, friendliness, cleanness and comfort are sustainable. Everything works perfectly! Brilliant breakfast!
Reviewed by Dreija a TripAdvisor traveler Male 22nd July 2024
"A surprised day off"
I went by chance for a day off and it was amazing.
The hotel is easy to reach, very clean and comfortable.
The pool is great if you like to swimm and the staff is so friendly.
It's my new favorite place for rest.
Reviewed by Paula A a TripAdvisor traveler 15th July 2024
"Loved it"
Hotel is very good with helpful staff, lovely breakfast, and different amenities(only you need to pay for any court you want to use which I didn't like).
One towel at my room was dirty, looks like the previous guest lift it folded and they didn't check, which is not good at all.
Reviewed by MuhammedRefaat a TripAdvisor traveler United Arab Emirates 3rd July 2024
"Nice Staycation"
We recently had a wonderful stay at Al Ain Rotana with my family, and it exceeded all our expectations.
Renovated room, nice view, friendly staff and great food.
Special thanks to Houssam and Stephanie at reception. Teressa at min Zaman, Li at Breakfast room.
Reviewed by Mawaqs a TripAdvisor traveler United Arab Emirates 23rd June 2024
5
Best choice The best hotel in al ain
Junyoung (All Others) 25th March 2020. Source: Hotels.com
4
Always stayed at the Al Ain Hilton or Intercon, but will be using the Rotana from hereon in. Good: Good pool. Upgraded to poolside 2-bed family chalet. Received a tyre puncture in the car park of the hotel and was immediately assisted with the tyre change. Extremely courteous, although staff have always been since it opened back in 1998.
Neil United Arab Emirates 22nd March 2020. Source: Booking.com
5
Vghuzg
Ffccccvvgggg
Samar Joudi337 20th March 2020. Source: Google
4
OK.
VC Cheang 17th March 2020. Source: Google
4.4
Long weekend break Good: Excellent pool, play area and restaurants. There was a very noisy wedding on 2nd day but they moved us without hassle. Not sure how much of an issue it would be in busier times
Bad: Not allowing my daughter and I to swim near the bar area which is only place undercover. Hotel was empty with no customer or bar staff to be seen yet on the 4th day it became an issue
Lee United Kingdom 16th March 2020. Source: Booking.com
5
Great rooms, nice facilities, and staff resolved a problem with my booking. Recommended!
Adam Kelly 14th March 2020. Source: Google
5
Exceptional Good: Great suite Very helpful staff Excellent food Best hotel in Al Ain
Bad: Nothing
John United Kingdom 13th March 2020. Source: Booking.com
4
Very Good Good: الموقع المرافق الموجودة في الفندق واشكر الأستاذ ايمن علي جميع ماقدمه لي ولعائلتي من حسن الضيافة وسرعة الاستجابة لمطالبي
Amel United Arab Emirates 12th March 2020. Source: Booking.com
4
جميل
Uae Uae 10th March 2020. Source: Google
5
I went to so many different hotels and this is the best hotel
Zaid Abdullatif 10th March 2020. Source: Google
4
Great apart from the noise Good: Comfortable and clean room.
Bad: Noise in the evenings coming from the pool area and trader vics garden area particularly on Thursday and Friday evening. I think the hotel staff could do much more to reduce the disturbing noise until late at night.
Daniel Oman 10th March 2020. Source: Booking.com
3
Weekend getaway A good hotel and excellent facilities which was let down significantly by poor and slow service at the pool restaurant and dirty, empty meal trays scattered all over the pool area, bar and sun loungers which had not been cleaned away. Otherwise a comfortable stay and very good rooms
Andrew (Family) 8th March 2020. Source: Hotels.com
5
Very nice pool view, great people, good beer
Sami Oweis 8th March 2020. Source: Google
5
i just love this place
emine cetinkaya 7th March 2020. Source: Google
5
Exceptional Good: من الاستقبال حتى الخروج من الفندق الموظفين بشوشين وحسن التعامل الفطور متنوع وجيد
Bad: لايوجد
Majed Saudi Arabia 6th March 2020. Source: Booking.com
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