Had an excellent experience at Arjaan by Rotana, from the first day of my stay. The housekeeper, Mr John was excellent and professional. Later changed to Miss Andrea who has got an excellent smile all the time, very professional and her good info during this corona pandemic was very helpful
At the reception, Mr. Asif was always welcoming you with a great smile on his face as he opens the door
Overall my stay at Arjaan was very remarkable and I would recommend this for my friends and colleagues
Reviewed by Sunkay a TripAdvisor traveler United Arab Emirates 6th April 2020
"The hotel is perfect"
The receptionist was so friendly and helpful, he assist us in everything and gave us the best offer, , even he showed us the supermarket location and the timing, the hotel was so clean .. the room were amazing ...
Reviewed by Alqassim a TripAdvisor traveler United Arab Emirates 25th March 2020
Hotel location was great, very near the tram station. Apartment was huge with plunge pool. Gym was great as well, quite modern equipment. The breakfast had a good variety of foods as well. Swimming pool was ok and sun beds were very comfortable.
Reviewed by Steperalta a TripAdvisor traveler Gibraltar 20th March 2020
"Stay Elsewhere if you want WiFi"
Hotel is nice looking but rooms were grubby, pool is large but run down, birds mess everywhere. Main issue is the lack of wifi or response to complaints about it. Lobby is large, check in was good but on leaving we were not asked if we enjoyed our stay, probably because we had complained daily about lack of wifi. Porters were excellent as was valet.
Reviewed by Mickedwards a TripAdvisor traveler 17th March 2020
Welcoming and caring from beginning to end. Truly enjoyable. Will definitely be back. Everyone was welcoming. Rooms spotless. Nothing was to much for the staff.. Manager was understanding when we had to check out a day early and made the process seamless. Thank you all.
Reviewed by Abed a TripAdvisor traveler United Kingdom 10th March 2020
Very good service and way how to talk with customer and support with any call from the room, also I loved the way when I did the check in in receptions they explain the all fatalities in hotel, I like the stay and definitely I will be back
Reviewed by Alsuwaidi a TripAdvisor traveler United Arab Emirates 7th March 2020
"My stay at Arjaan rotana"
This hotel never fails to impress me...the service the ppl the hospitality all are awesome..this time i was recieved by Mr Mohanned from the reception stuff..he is very professional, respectful and kind:)...Thank you so much!!!
Reviewed by HeshamEbid a TripAdvisor traveler Egypt 4th March 2020
"Excellent location and beautiful rooms - untrained staff"
Great location , beautiful rooms but the staff is not trained and barely hospitable. i would advise the hotel for a 1 night stay or if for business and you just need a place to sleep. but if your looking for a "hotel experience i suggest look further
Reviewed by Walididris a TripAdvisor traveler United Arab Emirates 3rd March 2020
I have enjoyed the stay, facilities are good, staff is good, location is very good. I can recommend to others, the hospitality is wonderful. The hotel management is kind enough to upgrade my room reservation.
Reviewed by Zaheermohd a TripAdvisor traveler 2nd March 2020
Excellent hotel, Employees were very good and helpful, can recommend this hotel for their service, employees is always available 24 hours a day, their indoor swimming pool in the room for the Kids was absolutely top class
Reviewed by Abdes a TripAdvisor traveler Valby 25th February 2020
Good Good: القسم الجديد sky رائع جداً ولكن المسبح جيد والبلكونه كبيره جداً
Hazza United Arab Emirates 15th March 2020. Source: Booking.com
Comfortable,clean,the staff are helpful, good food,their service is fast,everything is available. Good: nothing, every thinks are fine.
Bad: Nothing, I like every things
Naila Oman 10th March 2020. Source: Booking.com
أقامه جميله مع العائلة Good: المكان جميل و رائع المستوى النظافة عالية و الاستقبال من قبل الموظفين ممتاز سرني التعامل مع الموظف الجميل السيد صلاح 😎.
Hilal United Arab Emirates 9th March 2020. Source: Booking.com
Good Good: Friendly staff and accommodating for my needs. Room was great had everything I needed for my stay. Felt like a full on one bedroom apartment with all the facilities (washing machine and kitchen) in the room. Much appreciated to Fayiz who gave me a sincere welcome at reception. Truly genuine staff member and deserves the credit
Bad: My room was right next to someone else’s room, could hear everything with the thin walls. Sometimes bothered me with the noise. There is nothing exciting happening in the hotel itself like restaurants or lounge. But at least the location of the hotel is around a lot of other stuff to do outside. So that accommodates for the hotel’s lack of entertainment facilities
Hamdan United Arab Emirates 6th March 2020. Source: Booking.com
Tolles Hotel für einen super Preis in Media City Hotel: Tolles Hotel mit gutem Preis-Leistungs-Verhältnis. Mich hat besonders das tolle Frühstücksbuffet begeistert. Klasse!
Benjamin (Business) 29th February 2020. Source: HolidayCheck
Awesome Good: وجود مسبح خاص بك في الغرفة وكذلك تصميم الغرفة العصري
Bad: المروش (الدش) عند استخدامه يخرج الماء إلى الخارج ويتسرب على ارضية الحمام
Ibrahim Saudi Arabia 29th February 2020. Source: Booking.com
Exceptional Good: الموقع جدا مميز بنسبه لمدينة الاعلام
Omar Saudi Arabia 28th February 2020. Source: Booking.com
Exceptional Good: روعه
Sulaiman United Arab Emirates 27th February 2020. Source: Booking.com
Good Good: Hôtel bien placé, propre, personnel impeccable, très bon wifi et discret. Merci à Sino, Raiena, Michael et Achak pour leur implication et leur sérieux. Piscine sur balcon pas mal
Bad: Les équipements je n'ai pas accrocher : - pas de câble HDMI - pas de possibilité de surfer en Smart tv ou tv connecté uniquement du satellite.
Family France 26th February 2020. Source: Booking.com
Bad: Restaurant is ok but as per the hotel quality and standard few options the food is okay but not delicious and high price for normal food.
Husam Saudi Arabia 22nd February 2020. Source: Booking.com
Very Good Good: Bel établissement, personnel agréable. Très bon buffet petit dejeuner
Bad: Un peu loin du centre
Anne-marie France 18th February 2020. Source: Booking.com
Fantastisk lejlighed og den bedste morgenmad ever.
Jan Jensen (All Others) 15th February 2020. Source: Hotels.com
Very Good Good: shop onsite to buy water etc the pool is nice and relaxing
Bad: The hotel is dry, we were not aware of this prior to the visit The hotel is still under construction so 2 of the lifts were not working so was a long wait for the lifts The jacuzzi was just pool temperature, so not ideal to recover from a long race
Kim United Arab Emirates 14th February 2020. Source: Booking.com
Good Good: الموقع جميل جدا
Bad: التعامل كان سيء فالدخول وتحسن بعد ذلك
Majed Saudi Arabia 12th February 2020. Source: Booking.com
Exceptional Good: The view
Mohammed United Arab Emirates 11th February 2020. Source: Booking.com